Error: Broker failed to allocate the resource
Problem When trying to connect to a PCoIP Agent that is brokered, the client returns the error "Broker failed to allocate the resource".   Cause Broker failed to allocate the resource is a timeout error when broker fails to connect. The Broker is not able …
Troubleshooting Session HP Anyware Remote Workstation Card
Last modified: November 22, 2025
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What are the USB Transfer Types?
The  Universal Serial Bus Specification  defined four types of data transfer. Data transfer occurs between the memory buffer on the host computer, and an endpoint on the universal serial bus (USB) device. Data is organized into packets before it is …
Advisory Peripheral Devices HP Anyware Remote Workstation Card
Last modified: November 22, 2025
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VMware ESXi, Horizon View, and PCoIP software compatibility matrix lists
Note: This knowledge base article contains information for VMware Horizon view 6.1 and prior. For the latest information please visit the VMware site. You will be able to find matrices relating to the following: VMware Horizon (View)   ESXi - Build …
Advisory Third Party Enhancements Zero Clients
Last modified: May 1, 2025
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Configuration of smart cards with PCoIP Zero Clients and VMWare Horizon
This article is provided to help administrators in setting up smart card authentication in zero clients connecting to VMWare Horizon. This article has been reviewed against the following supported hardware and software versions: VMware Horizon 7.2 PCoIP …
Tutorial Session Security Setup Third Party Enhancements Zero Clients
Last modified: November 22, 2025
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PCoIP HP Anyware Webcam Support
USB Webcams are supported with HP Anyware when connecting to a PCoIP Agent for Windows. Webcams can be used with Microsoft Teams, Zoom, and other conferencing applications running on the remote desktop.   The models outlined in the table below are …
Tutorial Peripheral Devices HP Anyware
Last modified: August 28, 2024
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How do I add more license administrators to manage my license subscription?
Login to your account to submit a customer service inquiry. Please include the new license administrator’s first & last name, email address, and your license activation …
Advisory Accounts Licensing HP Anyware
Last modified: May 1, 2025
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Unable to connect (0x1001) when a PCoIP Zero Client tries to connect to a PCoIP Remote Workstation Card
Problem When a PCoIP Zero Client is trying to connect to a PCoIP Remote Workstation Card. Clicking the connection button on the PCoIP Zero Client, the error message "Unable to connect (0x1001). Please contact your IT administrator" is returned   Cause The …
Troubleshooting Session Remote Workstation Card Zero Clients
Last modified: March 7, 2026
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How can I configure USB authorizations for HP Anyware and PCoIP Software Client?
Configuring PCoIP Agent USB authorizations for HP Anyware   From HP Anyware release version  2.11 and newer ,  USB  redirection is enabled by default.  USB bridging, which enables USB devices to be used via a PCoIP Client on a HP Anyware PCoIP Agent , is …
Tutorial Peripheral Devices Security HP Anyware
Last modified: May 23, 2025
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What is the session disconnect timeout for a PCoIP session?
Answer: A PCoIP protocol session is disconnected after a period of network inactivity that is dependent on the client type and configuration settings. This includes settings for: PCoIP Zero Clients: 30 seconds (default) of no network communication PCoIP …
Advisory Session HP Anyware Remote Workstation Card Zero Clients
Last modified: October 17, 2023
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How can I change USB authorizations for PCoIP Zero Client?
USB devices can be enabled or disabled which allows IT control of the use of peripherals with HP Anyware PCoIP Agent, VMware Horizon View using PCoIP protocol, or PCoIP Remote Workstation Cards. PCoIP Zero Clients provide unique USB security features that …
Tutorial Management Peripheral Devices Security Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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