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Device iMac 2024 Operating System/Browser (if using the web) Tahoe 26.2 Dropbox App Version (if using the app) v241.4.4853 Syncing Status "Up to date" Question or Issue I recently set up my existing company Dropbox account on my new iMac. All the folders/files appeared to sync fine and I can open individual ones with no…
As a marketing agency/media company, our team does a high volume of link sharing with clients. For security purposes, we set links to expire at the maximum 1 year interval allowable on Dropbox. Is there a way that the link creator can receive a simple reminder when a link is about to expire so they can send a replacement…
Lately it feels like you can’t turn your head to look in a new direction without seeing something about AI, and if you're like the rest of my customers, you're probably being tasked with adopting AI and using it to accelerate your workflows. You might even be overwhelmed with all the options out there, or even just the…
This discussion was created from comments split from: View, Download, and Export FAQs.
I have used 1.37 out of 8GB of space in Dropbox, 6GB of which is from referrals. I have been sent a shared Dropbox folder to add to my Dropbox but it takes me to a new plan page with the message " Your account is almost out of storage". I don't know the size of the new file but likely to be far less than 1GB. Why is…
My Dropbox icon on the Windows task bar has recently disappeared. I have tried all the obvious solutions without success. One option suggested was to uninstall Dropbox and then reinstall from my account on-line. However, I cannot uninstall - the error message reports "uninstall failed." Dropbox is working OK and syncing…
Why don't I have permission to update my username? Where can I do it?
I made a mistake and deleted my Dropbox account not realising that I must have set some critical folders to online-only years ago, and now they're gone. I don't recall setting them online-only but I think it's the only explanation. I did check that I had what I needed - the files looked fine in Explorer, but it seems that…
I have had the basic plan for 10 years. On it are thousands of photos of my daughter since birth. I often access the app to just look at old pictures - last time i did this was about 2 months ago. But now the pictures/files have gone. Gutted. this is the only DB account i have. I have checked deleted items but nothing in…
Prioritize an entire folder to the front of the upload line!
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments.
The old UI had everything I needed, the new UI has less information and takes up even more of the screen! Please give us the button to switch back to the old UI back! You have the technology! Just give it back!
I can no longer open location for various file types in Explorer. I do not want to open them on dropbox.com. I want to find and open the files that are on my computer, that is why I am searching for them. Files now instantly open when clicking them instead of double-clicking. This is insanely obnoxious when you're…
